Refund policy

Books and training manuals

We have a 30-day money-back guarantee on the Automotive Sales Accelerator books and training manuals. Read the manual. Work the scripts. Execute the process. If you're not satisfied for any reason within 30 days of your purchase, reply to your receipt email or write to sales@automotivesalesaccelerator.com for a full refund. No questions asked, no hoops to jump through.

Exception: the memoir. Somebody Let Me In is a $9.99 instant digital download and is not refundable. If your download doesn’t work, email support@automotivesalesaccelerator.com and we’ll fix it.

Listing Accelerator subscriptions

Try before you buy: salespeople get a free 14-day trial with no card needed, and Dealer Teams get a free 15-minute demo.

Monthly plans. If you ask within 14 days of your first monthly payment, we refund it in full and your subscription ends. After that, monthly payments are not refunded. Cancelling stops the next charge, and you keep the program to the end of the month you paid for.

Yearly plans (including Dealer Team). If you ask within 30 days of your first yearly payment, we refund it in full and your subscription ends. After 30 days, and for every yearly renewal, payments are not refunded. Cancelling stops the next renewal, and you keep the program until the year you paid for ends.

Our mistakes. We will refund a charge that was our mistake, such as a double charge or a charge after you cancelled. Email support@automotivesalesaccelerator.com within 30 days of the charge.

To ask for a refund, email support@automotivesalesaccelerator.com. The full terms are in our Listing Accelerator Terms.