Cancellation policy

Listing Accelerator subscriptions

What you're buying. Listing Accelerator is a subscription to software for car salespeople: the Windows program, the Chrome helper and the phone app. Prices for every plan are shown on the product page and at checkout before you pay. Prices do not include sales tax; where tax applies, it is added at checkout.

Automatic renewal. Your subscription renews automatically until you cancel: monthly plans every month, yearly plans every year, on the same day you were first charged, at the price then in effect for your plan. If your plan's price changes, we email you at least 7 days, and no more than 30 days, before the new price applies, and you can cancel before then.

Yearly reminders. We email you 15 to 45 days before a yearly renewal with the date, the amount and how to cancel.

How to cancel. Cancel anytime, online: sign in to your account on automotivesalesaccelerator.com, open Subscriptions, and press Cancel. Or email support@automotivesalesaccelerator.com. An online cancel takes effect the moment you click it. No call, reason or advance notice needed.

When a cancellation takes effect. Cancelling stops your next charge. You keep using the program until the end of the period you already paid for, and you are not charged again. Example: you pay for November on November 1 and cancel on November 10. You keep the program through November 30 and are never charged for December.

Free trial. The free 14-day trial needs no card, is never charged, and does not turn into a paid plan on its own.

Failed payments. If a charge fails, we email you and try up to 3 more times, 7 days apart. If it still fails, the subscription is cancelled; you can sign up again anytime.

Refunds. A full refund on request within 14 days of a first monthly payment, or within 30 days of a first yearly payment. See our Refund Policy.

The full terms are in our Listing Accelerator Terms.